Why Customers Love Pronto Hire: Real Stories from the Field

When the Clock Is Ticking

“Just want to say a big thank you to Bronson and the team down at Pronto Hire. We had an emergency breakdown and required a digger as soon as possible. I called Pronto at 10 PM on a long weekend, and they had a 2.5T delivered to the site within an hour – no ifs, buts, or maybes. Superb service, and the team really lived up to their name. Downers are grateful; keep up the great work.” - Robin Sharrock, Downers

Minimizing Downtime and Maximizing Productivity

“As a contractor that values time, it is imperative for us to eliminate downtime from broken equipment. Pronto Hire has been able to provide us with new equipment at competitive prices, allowing us to remain productive.” - Grant Puddicombe, Puddicombe Golf

Going the Extra Mile

“Pronto as a company has been one of the best suppliers I have had the privilege to deal with. You are always willing to help and are great problem solvers. You always met my requests and went the extra mile.” - Ivan Nortje, CB Civil

Fueling Business Growth

“Pronto is an amazing business partner for our landscape contract business. They genuinely understand the pressures and stresses of our industry and never let us down. Having Pronto open up in Warkworth has been a game-changer for Rochford Landscapes. It’s allowed us to grow by enabling us to take on bigger jobs without having to make massive investments in new machinery. I look forward to this partnership growing into the future.” - Todd, Rochford Landscapes

Unmatched Service

“The service I get from Pronto is second to none!” - Tony, Pipeline & Infrastructure

“Exceptional service – within about ¼ of an hour of ringing with the fault, someone was there, and they got the ball rolling real quick. Couldn’t have been better service – but pretty typical of Pronto!” – Todd Sylvester 

Top-Tier Communication

“The PRONTO team brings their A-game when it comes to communication. Grateful for the prompt responses and actioned requests by Dale and Bronson, especially in tricky times.” - Seb, Innoflow Technologies NZ Ltd

Efficiency and Reliability

“I have found Pronto to be a very professional and organized company to deal with, who most certainly live up to their name. Not only are they quick to get your hired equipment delivered, but they are also really efficient at getting back to you with answers about availability, quotes, and plant specifications. A real pleasure to deal with.” - Shane Wallace, Ara Tuhono

Problem Solvers in Action

“Bronson and the team at Pronto provide a great service. They are prompt to respond to service requests and schedule them to minimize downtime for plant on the worksite. Bronson was also able to find some tracked dumpers for our site when no other hire companies could.” - Josh, JFC

Reaching Remote Locations

“Premier Engineering Services Ltd has used Pronto Hire for all our plant hire throughout the country. We sometimes have sites located in extreme rural areas. This doesn’t seem to affect delivery, and I have always received the correct type of equipment on time and in excellent condition. I have had nothing but great service from the team and would highly recommend Pronto Hire. Keep up the good work!” - Donovan, Premier Engineering Services Ltd

Flexibility and Fair Pricing

“Great company to deal with. Really appreciate the flexibility they were able to offer and the fair prices and charges.” - Roger

Going Beyond Compliance

“Our driver was pulled over at a random truck check, and the truck was given the third degree, including tie-down attachment points. The officer doing the checks said the truck was one of the very few that passed without comment. Well done for supplying a fully compliant vehicle.” - Mike, McConnell Dowell

Ready to experience the Pronto Hire difference?

These testimonials reflect the heart of what we do at Pronto Hire: providing reliable equipment, excellent communication, and outstanding service every step of the way. Whether you’re managing a large-scale project or need equipment delivered to a remote site, we’re here to keep your operations running smoothly.

Give us a call today and let us help you tackle your next project with confidence.